Cashier and Customer Service
Walmart Walmart Moline, IL Moline, IL Part-time Full-time Part-time Full-time $14 an hour $14 an hour 13 hours ago 13 hours ago 13 hours ago An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Maintains area of responsibility in accordance with company policies and procedures by properly handling claims and returns; zoning the area; arranging and organizing merchandise and supplies; identifying shrink and damages; and ensuring a safe work environment.
Operates equipment and maintains functionality of self checkout area by ensuring self check out (SCO) registers are operational (for example, ordering, stocking, reloading receipt paper); performing maintenance and repairs on SCOs as directed; monitoring hand-held devices for SCO errors and the need for immediate customer assistance; and training cashiers or other associates to handle daily self checkout operations.
Processes customer transactions by operating register equipment; and assisting with scanning items for customers; assisting customers with self checkout (SCO's); encouraging customers to use self checkouts; explaining functionality of the registers and current updates; directing customers with smaller baskets to SCO kiosks and those with larger baskets to belted lanes; and assisting customers with questions and register prompts; keying items Universal Product Code (UPCC); and suspending transactions and completing transactions as needed.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Competencies An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
Point of Sale:
WMH - Follows proper procedures to prevent shrink and follows applicable laws and regulations when selling items to customers.
Assists customers with payment methods, return policies, and location of items when asked.
Uses the cash register and completes customers sales in a timely manner.
Reports complaints, shrink sales, and problems with products, services, and work areas.
Front-End - Follows proper procedures to prevent shrink when monitoring, cleaning, and stocking the Front-End area.
Keeps the Front-End area clean, monitors loss controls, and helps Customers find, purchase, and load items in a timely manner.
Reports complaints, shrink issues, and problems with Front-End products, services, and work areas.
Uses Front-End equipment and stocks supplies in correct ways.
Customer/Member Centered:
Serve the Customer/Member - Shows care and concern when serving our customers/members.
Asks questions in order to understand customer/member needs.
Uses policies and information in order to exceed customer/member expectations.
Finds and uses the right resources (people, products, tools) at the right time in order to resolve customer/member requests.
Judgment:
Make Effective Choices - Uses policies, procedures, and/or guides to make good choices.
Uses data and facts in order to make day-to-day decisions and involves others as needed.
Recognizes what might be a problem and informs those who can correct it.
Planning and Improvement:
Plan for and Improve Work - Accepts responsibility and meets expectations for own work.
Identifies steps needed in order to carry out work as required.
Influence and Communicate:
Share Information - Listens to others and asks questions to learn about what is needed.
Communicates the right information to associates and leaders when they need it.
Communicates in a respectful and professional manner.
Execution and Results:
Get Results - Makes sure work is done correctly.
Works on top priorities first.
Makes a consistent effort to get results.
Meets deadlines.
Takes action in order to solve problems so work can be completed in a timely manner.
Ethics and Compliance:
Perform to Ethical Standards - Follows company policies and procedures (for example, the Ten Foot Rule).
Shows integrity and ethical behavior in all work situations.
Reports ethical and compliance issues promptly.
Adaptability:
Adapt - Adapts to changing work demands.
Stays focused on own work when faced with change or difficulties.
Stays open to and learns from assignments and feedback.
Physical Activities The following physical activities are necessary to perform one or more essential functions of this position.
Observes associate, customer, or supplier behavior.
Presents information to small or large groups and individuals.
Job Description Self Checkout Host Published On 09/29/2019 This job description supersedes all prior descriptions Page 1 of 3 WMFH7588 Communicates effectively in person or by using telecommunications equipment.
Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Visually locates merchandise and other objects.
Visually inspects equipment.
Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
Moves, lifts, carries, and places merchandise and supplies weighing up to 15 pounds without assistance.
Visually verifies and reads information, often in small print.
Sits for long periods of time.
Stands for long periods of time.
Enters and locates information on electronic device.
Job Types:
Full-time, Part-time Pay:
$14.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift:
4 hour shift 8 hour shift Evening shift Night shift Weekly day range:
Weekend availability
Experience:
retail:
1 year (Preferred) Shift availability:
Night Shift (Preferred) Work Location:
In person Job Types:
Full-time, Part-time.
Estimated Salary: $20 to $28 per hour based on qualifications.
Maintains area of responsibility in accordance with company policies and procedures by properly handling claims and returns; zoning the area; arranging and organizing merchandise and supplies; identifying shrink and damages; and ensuring a safe work environment.
Operates equipment and maintains functionality of self checkout area by ensuring self check out (SCO) registers are operational (for example, ordering, stocking, reloading receipt paper); performing maintenance and repairs on SCOs as directed; monitoring hand-held devices for SCO errors and the need for immediate customer assistance; and training cashiers or other associates to handle daily self checkout operations.
Processes customer transactions by operating register equipment; and assisting with scanning items for customers; assisting customers with self checkout (SCO's); encouraging customers to use self checkouts; explaining functionality of the registers and current updates; directing customers with smaller baskets to SCO kiosks and those with larger baskets to belted lanes; and assisting customers with questions and register prompts; keying items Universal Product Code (UPCC); and suspending transactions and completing transactions as needed.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Competencies An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
Point of Sale:
WMH - Follows proper procedures to prevent shrink and follows applicable laws and regulations when selling items to customers.
Assists customers with payment methods, return policies, and location of items when asked.
Uses the cash register and completes customers sales in a timely manner.
Reports complaints, shrink sales, and problems with products, services, and work areas.
Front-End - Follows proper procedures to prevent shrink when monitoring, cleaning, and stocking the Front-End area.
Keeps the Front-End area clean, monitors loss controls, and helps Customers find, purchase, and load items in a timely manner.
Reports complaints, shrink issues, and problems with Front-End products, services, and work areas.
Uses Front-End equipment and stocks supplies in correct ways.
Customer/Member Centered:
Serve the Customer/Member - Shows care and concern when serving our customers/members.
Asks questions in order to understand customer/member needs.
Uses policies and information in order to exceed customer/member expectations.
Finds and uses the right resources (people, products, tools) at the right time in order to resolve customer/member requests.
Judgment:
Make Effective Choices - Uses policies, procedures, and/or guides to make good choices.
Uses data and facts in order to make day-to-day decisions and involves others as needed.
Recognizes what might be a problem and informs those who can correct it.
Planning and Improvement:
Plan for and Improve Work - Accepts responsibility and meets expectations for own work.
Identifies steps needed in order to carry out work as required.
Influence and Communicate:
Share Information - Listens to others and asks questions to learn about what is needed.
Communicates the right information to associates and leaders when they need it.
Communicates in a respectful and professional manner.
Execution and Results:
Get Results - Makes sure work is done correctly.
Works on top priorities first.
Makes a consistent effort to get results.
Meets deadlines.
Takes action in order to solve problems so work can be completed in a timely manner.
Ethics and Compliance:
Perform to Ethical Standards - Follows company policies and procedures (for example, the Ten Foot Rule).
Shows integrity and ethical behavior in all work situations.
Reports ethical and compliance issues promptly.
Adaptability:
Adapt - Adapts to changing work demands.
Stays focused on own work when faced with change or difficulties.
Stays open to and learns from assignments and feedback.
Physical Activities The following physical activities are necessary to perform one or more essential functions of this position.
Observes associate, customer, or supplier behavior.
Presents information to small or large groups and individuals.
Job Description Self Checkout Host Published On 09/29/2019 This job description supersedes all prior descriptions Page 1 of 3 WMFH7588 Communicates effectively in person or by using telecommunications equipment.
Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Visually locates merchandise and other objects.
Visually inspects equipment.
Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
Moves, lifts, carries, and places merchandise and supplies weighing up to 15 pounds without assistance.
Visually verifies and reads information, often in small print.
Sits for long periods of time.
Stands for long periods of time.
Enters and locates information on electronic device.
Job Types:
Full-time, Part-time Pay:
$14.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift:
4 hour shift 8 hour shift Evening shift Night shift Weekly day range:
Weekend availability
Experience:
retail:
1 year (Preferred) Shift availability:
Night Shift (Preferred) Work Location:
In person Job Types:
Full-time, Part-time.
Estimated Salary: $20 to $28 per hour based on qualifications.
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