Back of House Supervisor
Chick-fil-A, Inc.
, Founder S.
Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House ).
Through the years, that restaurant prospered and led Cathy to further the success of his business.
In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center.
Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales.
Today, Chick-fil-A is America's #1 fast food restaurant.
At Chick-fil-A, Supervisors are responsible for Leading the team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience.
Supervisors are responsible for overseeing assigned stations for an entire shift and may be assigned to open or close the restaurant; following established opening and closing procedures.
Responsibilities include:
Must learn and demonstrate the operational skills of the job with excellence before being released into the leadership position.
Ensures that all team members follow food recipes and food safety requirements throughout each shift.
Ensures that Team Members are extremely accurate with weights and measurements for all recipe items.
Ensures that Team Members work at a fast pace to maintain restaurant's established speed of service guidelines.
Ensures that workstations are clean and sanitized at all times.
Ensures that all daily checklists and responsibilities are completed before end of shift.
Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
Ensures that Team Members monitor the cleanliness of the kitchen and overall facility cleanliness.
Perform any of the tasks above as required throughout shift.
Addresses guest issues that may arise; consults with management regarding complex issues.
Maintains a positive working relationship and treats all employees with honor, dignity and respect while providing them with direction and feedback.
Communicates employee performance and policy adhesion, as well as follows handbook policies with accountability for team members.
Learns and provides disciplinary actions when policy is not followed.
Strictly adheres to all Company policies and procedures.
Leads with intentionality and stewardship to set the best example for the team members.
A job at Chick-fil-A is more than just a job.
It's a stepping-stone to a successful future in the world of business.
Here are some of the great benefits of working at Chick-fil-A:
Flexible Hours - You probably have commitments to your family, friends, school or sports teams.
We will try to arrange your work schedule around them.
Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Free College tuition through Point University - All Chick-fil-A Moline team members and leaders have the benefit of receiving free college tuition with point university, all classes are online.
Requirements of hours worked must be met (20
hours a week).
A debt free way to build upon your future! It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant.
Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Minimum 18
years old Previous customer service experience preferred Previous leadership experience Hard-working Team-oriented Friendly Honest Great customer skills Driven towards Excellence ServSafe certification preferred Desire to learn and grow, accepts feedback Recommended Skills Customer Service Food Safety Friendliness Hardworking And Dedicated Interpersonal Skills Leadership Estimated Salary: $20 to $28 per hour based on qualifications.
, Founder S.
Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House ).
Through the years, that restaurant prospered and led Cathy to further the success of his business.
In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center.
Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales.
Today, Chick-fil-A is America's #1 fast food restaurant.
At Chick-fil-A, Supervisors are responsible for Leading the team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience.
Supervisors are responsible for overseeing assigned stations for an entire shift and may be assigned to open or close the restaurant; following established opening and closing procedures.
Responsibilities include:
Must learn and demonstrate the operational skills of the job with excellence before being released into the leadership position.
Ensures that all team members follow food recipes and food safety requirements throughout each shift.
Ensures that Team Members are extremely accurate with weights and measurements for all recipe items.
Ensures that Team Members work at a fast pace to maintain restaurant's established speed of service guidelines.
Ensures that workstations are clean and sanitized at all times.
Ensures that all daily checklists and responsibilities are completed before end of shift.
Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
Ensures that Team Members monitor the cleanliness of the kitchen and overall facility cleanliness.
Perform any of the tasks above as required throughout shift.
Addresses guest issues that may arise; consults with management regarding complex issues.
Maintains a positive working relationship and treats all employees with honor, dignity and respect while providing them with direction and feedback.
Communicates employee performance and policy adhesion, as well as follows handbook policies with accountability for team members.
Learns and provides disciplinary actions when policy is not followed.
Strictly adheres to all Company policies and procedures.
Leads with intentionality and stewardship to set the best example for the team members.
A job at Chick-fil-A is more than just a job.
It's a stepping-stone to a successful future in the world of business.
Here are some of the great benefits of working at Chick-fil-A:
Flexible Hours - You probably have commitments to your family, friends, school or sports teams.
We will try to arrange your work schedule around them.
Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Free College tuition through Point University - All Chick-fil-A Moline team members and leaders have the benefit of receiving free college tuition with point university, all classes are online.
Requirements of hours worked must be met (20
hours a week).
A debt free way to build upon your future! It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant.
Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Minimum 18
years old Previous customer service experience preferred Previous leadership experience Hard-working Team-oriented Friendly Honest Great customer skills Driven towards Excellence ServSafe certification preferred Desire to learn and grow, accepts feedback Recommended Skills Customer Service Food Safety Friendliness Hardworking And Dedicated Interpersonal Skills Leadership Estimated Salary: $20 to $28 per hour based on qualifications.
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