VP Client Services
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.
A career at Sedgwick means experiencing our culture of caring.
It means having flexibility and time for all the things that are important to you.
Its an opportunity to do something meaningful, each and every day.
Its having support for your mental, physical, financial and professional needs.
It means sharpening your skills and growing your career.
And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.
If you are someone who is driven to make a difference, who enjoys a challenge and above all, if youre someone who cares, theres a place for you here.
Join us and contribute to Sedgwick being a great place to work.
Great Place to WorkMost Loved WorkplaceForbes Best-in-State EmployerVP Client Services PRIMARY PURPOSE :
To be responsible for the administrative, managerial and client relationships associated with Client Services within the assigned region/Business Unit.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Ensures contract compliance within an assigned region/Business Unit.
Responsible for financials including accounts receivable, invoicing and pricing support within an assigned region.
Responsible for client knowledge including threatened status and relationship with the company within an assigned region.
Ensures renewal process is handled timely; negotiates and supports new contracts within an assigned region.
Ensures compliance with corporate guidelines.
Responsible for business planning and budgeting within an assigned region.
Plans for staffing needs including succession, bench-strength, and new business within an assigned region.
Supports client relationships, builds executive relationships, and supports internal relationships.
Supports business development.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.
QUALIFICATIONS Education & Licensing Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred.
Advance degree with professional designation (i.
e.
CPCU, AIC, ARM) preferred.
Experience Ten (10) years related experience or equivalent combination of experience and education required to include three (3) years Area Account Executive experience on national accounts and five (5) years claims/supervisory experience.
Skills & Knowledge
In-depth understanding of workers compensation, liability and disability
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Leadership/management/motivational skills
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation and facilitation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental:
Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical:
Computer keyboarding, travel as required Auditory/Visual:
Hearing, vision and talking NOTE :
Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.
They are not intended to constitute a comprehensive list of functions, duties, or local variances.
Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.
You may be just the right candidate for this or other roles.
Taking care of people is at the heart of everything we do.
Caring counts Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions.
Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions.
Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing one where caring counts.
Watch this video to learn more about us.
(https:
//www.
youtube.
com/watch?v=ywxedjBGSfA) /> Recommended Skills Accounts Receivable Administration Analytical Business Administration Business Development Business Planning Estimated Salary: $20 to $28 per hour based on qualifications.
A career at Sedgwick means experiencing our culture of caring.
It means having flexibility and time for all the things that are important to you.
Its an opportunity to do something meaningful, each and every day.
Its having support for your mental, physical, financial and professional needs.
It means sharpening your skills and growing your career.
And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.
If you are someone who is driven to make a difference, who enjoys a challenge and above all, if youre someone who cares, theres a place for you here.
Join us and contribute to Sedgwick being a great place to work.
Great Place to WorkMost Loved WorkplaceForbes Best-in-State EmployerVP Client Services PRIMARY PURPOSE :
To be responsible for the administrative, managerial and client relationships associated with Client Services within the assigned region/Business Unit.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Ensures contract compliance within an assigned region/Business Unit.
Responsible for financials including accounts receivable, invoicing and pricing support within an assigned region.
Responsible for client knowledge including threatened status and relationship with the company within an assigned region.
Ensures renewal process is handled timely; negotiates and supports new contracts within an assigned region.
Ensures compliance with corporate guidelines.
Responsible for business planning and budgeting within an assigned region.
Plans for staffing needs including succession, bench-strength, and new business within an assigned region.
Supports client relationships, builds executive relationships, and supports internal relationships.
Supports business development.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.
QUALIFICATIONS Education & Licensing Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred.
Advance degree with professional designation (i.
e.
CPCU, AIC, ARM) preferred.
Experience Ten (10) years related experience or equivalent combination of experience and education required to include three (3) years Area Account Executive experience on national accounts and five (5) years claims/supervisory experience.
Skills & Knowledge
In-depth understanding of workers compensation, liability and disability
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Leadership/management/motivational skills
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation and facilitation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental:
Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical:
Computer keyboarding, travel as required Auditory/Visual:
Hearing, vision and talking NOTE :
Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.
They are not intended to constitute a comprehensive list of functions, duties, or local variances.
Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.
You may be just the right candidate for this or other roles.
Taking care of people is at the heart of everything we do.
Caring counts Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions.
Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions.
Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing one where caring counts.
Watch this video to learn more about us.
(https:
//www.
youtube.
com/watch?v=ywxedjBGSfA) /> Recommended Skills Accounts Receivable Administration Analytical Business Administration Business Development Business Planning Estimated Salary: $20 to $28 per hour based on qualifications.
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