Customer Service Specialist
Moline, IL Moline, IL Full-time Full-time $18 - $23 an hour $18 - $23 an hour Job Description Customer Service Specialist position is now available to join our all-lines insurance agency team! This position is a full time, administrative salaried, in-office position.
There are endless possibilities with the agency & company once trained and given the experience.
Candidates to be considered for this position must be highly motivated, seasoned in customer service experience, organized, dependable, career & customer driven as well as dedicated.
Salary Range:
$18.
00 - $23.
00 per hour Benefits Benefits offered for this position are as follows:
Group health insurance with 25% of the employee's premium compensated after the initial 90 days of employment.
Premium compensated is that of the employee only Holiday pay offered for all six major holidays PTO (paid tIme off) More information will be provided on the PTO schedule at the time of employment offer.
Annual agency attire allowance Compensated Short Term Disability benefits and term life insurance External new business commissions subject to handbook rules Insurance license renewal fees and continuing education class fees compensated by agency for term of employment with agency Pre-paid membership to Sams Club Responsibilities Responsibilities for customer service are but not limited to the following:
Client account & policy servicing, appointment scheduling, cross-selling considerations, payment posting, retention assistance, in-bound & out-bound phone calls, email correspondence, client follow up, new business/existing business quoting, daily past due & cancellation tracking, and assisting with assigned tasks as delegated by agent.
Requirements Candidates for this position must be fully licensed at minimum in property and casualty authorities in order to be considered for initial employment.
It is preferred for candidates being considered for this position to be licensed additionally in life and health insurance authorities.
If Life and health additional authorities are not obtained at the time of employment offer, it will be required of the candidate to obtain both life & health authorities within 60 days of first date of hire.
Post employment reimbursement programs are available for class & exam authority fees per contract specifications that will be provided at the time of final stages of the interview process.
Assessment completion is required in order to be considered for the initial stage of the interview process.
The assessment is not a pass/fail exam, but rather an evaluation on personality, job environment, and management style preference to ensure the position is a suited fit for you the applicant and us the employer.
Company Description Serving all lines insurance solutions to the Quad Cities & surrounding areas for over 20 years.
Estimated Salary: $20 to $28 per hour based on qualifications.
There are endless possibilities with the agency & company once trained and given the experience.
Candidates to be considered for this position must be highly motivated, seasoned in customer service experience, organized, dependable, career & customer driven as well as dedicated.
Salary Range:
$18.
00 - $23.
00 per hour Benefits Benefits offered for this position are as follows:
Group health insurance with 25% of the employee's premium compensated after the initial 90 days of employment.
Premium compensated is that of the employee only Holiday pay offered for all six major holidays PTO (paid tIme off) More information will be provided on the PTO schedule at the time of employment offer.
Annual agency attire allowance Compensated Short Term Disability benefits and term life insurance External new business commissions subject to handbook rules Insurance license renewal fees and continuing education class fees compensated by agency for term of employment with agency Pre-paid membership to Sams Club Responsibilities Responsibilities for customer service are but not limited to the following:
Client account & policy servicing, appointment scheduling, cross-selling considerations, payment posting, retention assistance, in-bound & out-bound phone calls, email correspondence, client follow up, new business/existing business quoting, daily past due & cancellation tracking, and assisting with assigned tasks as delegated by agent.
Requirements Candidates for this position must be fully licensed at minimum in property and casualty authorities in order to be considered for initial employment.
It is preferred for candidates being considered for this position to be licensed additionally in life and health insurance authorities.
If Life and health additional authorities are not obtained at the time of employment offer, it will be required of the candidate to obtain both life & health authorities within 60 days of first date of hire.
Post employment reimbursement programs are available for class & exam authority fees per contract specifications that will be provided at the time of final stages of the interview process.
Assessment completion is required in order to be considered for the initial stage of the interview process.
The assessment is not a pass/fail exam, but rather an evaluation on personality, job environment, and management style preference to ensure the position is a suited fit for you the applicant and us the employer.
Company Description Serving all lines insurance solutions to the Quad Cities & surrounding areas for over 20 years.
Estimated Salary: $20 to $28 per hour based on qualifications.
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