Customer Service Representative Community, Social Services & Nonprofit - Moline, IL at Geebo

Customer Service Representative

3.
6 Moline, IL Moline, IL Full-time Full-time $14.
95 - $15.
91 an hour $14.
95 - $15.
91 an hour Duties - Provide exceptional customer service to clients via phone, email, and chat - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Assist customers with product information, order status, and issue resolution - Upsell products and services to maximize sales opportunities - Perform data entry and maintain accurate customer records - Communicate effectively with customers to ensure their needs are met Experience - Previous experience in customer service or a related field is preferred - Strong phone etiquette and excellent communication skills - Bilingual in English and Spanish is a plus - Ability to analyze customer needs and provide appropriate solutions - Experience with outbound calling and sales is beneficial - Proficient in data entry and computer skills We offer competitive pay and benefits packages for qualified candidates.
Join our team of dedicated professionals and make a difference in our customers' lives.
Note:
Please do not include any contact information such as email or phone number in the job description.
Job Type:
Full-time Pay:
$14.
95 - $15.
91 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Rotating weekends Work setting:
Call center In-person Office Ability to Relocate:
Moline, IL 61265:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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