Mortgage Loan Assistant

Company Name:
Great Southern Bank
Job Responsibilities
Under general supervision, but following existing policies , procedures and applicable banking laws and regulations, including BSA and AML, prepares and processes all documents necessary to ensure the timely closing of all assigned conventional, FHA, and VA mortgage loans.
1. Responsible for reviewing all assigned loan files, following investor program guidelines to ensure all appropriate documentation is complied and submitted in a timely manner. This duty is performed daily,about 25% of the time.
2. Regularly reviews and monitors all open assigned loan files maintaining frequent contact with the borrower(s) throughout the loan application, underwriting, and closing process. Follows-up with the appropriate party regarding all missing documentation and helps resolve discrepancies as they occur. Ensures all correspondence is appropriately documented in the mortgage loan tracking system. This duty is performed daily, about 20% of the time.
3. Maintains a time-line on all assigned loan files, ensuring the timely receipt of all required documents,following-up with the appropriate party, and scheduling appointments as necessary. This duty is performed weekly, about 10% of the time.
4. Submits completed files to the Residential Loan Underwriter in a neat, organized and timely matter.Works with the Residential Loan Underwriter to clear all outstanding items per their conditional approval. This duty is performed weekly, about 15% of the time.
5. For all assigned loan files, will act as the point person for all communication (telephone, email,written correspondence, etc) between the borrower(s), realtor, title company, and bank ensuring timely and appropriate response. This duty is performed daily, about 15% of the time.
6. Prepares all closing documents and HUD statements ensuring their completeness and accuracy and that the information is forwarded to the appropriate party within established guidelines and timelines.Ensures that the borrower and realtor are up to date regarding the closing status of the loan, including closing date, time and location. This duty is performed weekly, about 15% of the time.
7. Perform any other related duties as required or assigned.
Minimum Education & Other Requirements
To perform this job successfully, an individual must be able to perform each essential duty mentioned
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
High school, plus specialized schooling and/or on the job education in a specific skill area; e.g. data
processing, clerical/administrative, equipment operation, etc, plus 7 to 11 months related experience
and/or training. Or equivalent combination of education and experience.
Ability to read and understand simple instructions, short correspondence, notes, letters and memos;
Ability to write simple correspondence.
Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using
money and other forms of measurement.
Ability to use common sense understanding in order to carry out detailed written or oral instructions.
Ability to deal with problems involving a few known variables in situations of a routine nature.
Under immediate supervision, performs general assignments of work, with periodic check of
performance by supervisor.
Limited responsibility with regard to specific assignments in planning time, method, manner, and/or
sequence of performance of own work operations.
Performs work operations which permit frequent opportunity for decision-making of minor importance
and which would not only affect the operating efficiency of the individual involved, but would also
affect the work operations of other employees and/or clientele to a slight degree.
Moderate mental demand. Operations requiring almost continuous attention, but work is sufficiently
repetitive that a habit cycle is formed; operations requiring intermittent directed thinking to determine or
select materials, equipment or operations where variable sequences may be selected by the employee.
Repetitive. Activities or duties using a pre-determined set of processes or directions coupled with
nearby supervision. Learned things in situations where choice is simple or patterned.
Regular use of complex machines and equipment (desktop/laptop computer and software, road and
production machines and equipment, etc.)
Probable errors of internal scope should ordinarily be detected within the department or office in which
they occur, but may affect the work of others within the unit, requiring additional expenditure of time to
trace errors and make all necessary corrections. Errors would require a moderate amount of time to
Frequent contacts with general public, patrons, or other outside representatives, wherein the manner of
handling these contacts has a bearing on the organization's position and operation.
Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May
btain, present or discuss data, but only as pertains to an immediate and specific assignment. No
responsibility for obtaining cooperation or approval of action or decision.
Intermediate: Alphanumeric Data Entry
Basic: 10-Key, Accounting, Spreadsheet, Word Processing/Typing
The following physical activities described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is continuously required to talk or hear;
regularly required to sit; frequently required to stand, walk, use hands to finger, handle, or feel, reach
with hands and arms; and occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The
employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this
job include close vision; and color vision.
The following work environment characteristics described here are representative of those an employee
encounters while performing essential functions of this job. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Great Southern Bank is an Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
Department: Mortgage Lending
City, State: Moline, IL
Work Schedule: Monday - Friday
Shift Schedule: 8:00 am - 5:00 pm
Hours Per Week: 40 hours
Job Grade: 08

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